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Take Advantage Of The Special Offer For Affinitas Clients

Virtual PBX

Get accurate call metrics from your entire team, both in-office & remote.

Virtual PBX (VPBX) is a call management system that works entirely over the Internet. The system does not require physical equipment, cabling, or onsite instalation. A Virtual PBX makes the work of your employees completely transparent, so your business can discover the most effective sales strategies and increase conversions. A VPBX system can be connected in just a few hours!
Integrations

Automatically exchange call data with your CRM. We have integrations with the following systems:

Accounting, Tax & Business Setup in Dubai, Abu Dhabi

Record and analyze every business call to assess the quality of your employees’work

Call Recording

Record and analyze your conversations. Use this analysis to better understand your customers & improve your service level.

Outboound calls fron your office, whereever you are

Our system allows monitor your team even if they work remotely or in the field. You have real time employee activity report available in your account. Use this data to manage your workflow.

Call Routing

The system allows you to set rules & scenarios for inbound calls. Every inbound call will be routed to the right person in the right department.

Global Local Presence

Help international visitors get in touch with you by displaying their local number on the website. This will help you convert more international visitors into potential customers.

Use a single telephone service provider across every country you do business

Voice Menu (IVR)

Improve your call flow with our IVR system. Greet your customers with a welcome message and direct them to the right department.

Call Logs & Data

Our calls log stores all necessary information about every single phone call. You will have real time access to important information.

Speech Analytics

Converting voice to text. Save time on conversation analysis by reading dialogue transcriptions.

Real Time Notifications

Set up notifications for any activity that affects business performance, whether it’s a missed call or a conversation with a VIP client.

Statistics and Reporting

Review activity reports on you employees. We will display important metrics in simple easy-to-use dashboards.

Call Queue

Don’t miss calls because all operators are busy. Put your customers in queue and attend them as soon as an operator is available.

Find out how many calls (and minutes) each sales person makes per day

Call experts

+971 (0) 4 576 2903

20+
Years on Market
21
Countries
15000
Active Clients
150000
Calls per day

Our Clients Worldwide

About company

What Clients Are Saying

We offer the highest quality of services, including feasibility studies, financial and tax planning and business set ups.

Request a free demo

Unlock the potential of our solution! Request your free demo now to explore key features, get answers to your questions, and see firsthand how we can help you achieve your goals. Fill out the form below, and dive into a new level of efficiency and innovation.
Affinitas DMCC