Virtual PBX
Get accurate call metrics from your entire team, both in-office & remote.
Virtual PBX (VPBX) is a call management system that works entirely over the Internet. The system does not require physical equipment, cabling, or onsite instalation.
A Virtual PBX makes the work of your employees completely transparent, so your business can discover the most effective sales strategies and increase conversions.
A VPBX system can be connected in just a few hours!
Integrations
Automatically exchange call data with your CRM. We have integrations with the following systems:
Record and analyze every business call to assess the quality of your employees’work
Call Recording
Record and analyze your conversations. Use this analysis to better understand your customers & improve your service level.
Outboound calls fron your office, whereever you are
Our system allows monitor your team even if they work remotely or in the field. You have real time employee activity report available in your account. Use this data to manage your workflow.
Call Routing
The system allows you to set rules & scenarios for inbound calls. Every inbound call will be routed to the right person in the right department.
Global Local Presence
Help international visitors get in touch with you by displaying their local number on the website. This will help you convert more international visitors into potential customers.
Use a single telephone service provider across every country you do business
Voice Menu (IVR)
Improve your call flow with our IVR system. Greet your customers with a welcome message and direct them to the right department.
Call Logs & Data
Our calls log stores all necessary information about every single phone call. You will have real time access to important information.
Speech Analytics
Converting voice to text. Save time on conversation analysis by reading dialogue transcriptions.
Real Time Notifications
Set up notifications for any activity that affects business performance, whether it’s a missed call or a conversation with a VIP client.
Statistics and Reporting
Review activity reports on you employees. We will display important metrics in simple easy-to-use dashboards.
Call Queue
Don’t miss calls because all operators are busy. Put your customers in queue and attend them as soon as an operator is available.
Find out how many calls (and minutes) each sales person makes per day
Call experts
+971 (0) 4 576 2903
20+
Years on Market
21
Countries
15000
Active Clients
150000
Calls per day
Our Clients Worldwide
About company
What Clients Are Saying
We offer the highest quality of services, including feasibility studies, financial and tax planning and business set ups.
As a free Zone Business Relations I couldn’t be happier dealing with Affinitas Consulting. They have a deep understanding of their craft and have done a great job communicating with me through the process. I have been working with them for the past year and have clearly seen their impact and their highly satisfied clients. I recommend them to anyone looking to establish a company or need any kind of business consultation within UAE!
Special thanks to Aisulu and the team for their professionalism and outstanding performance!!
Ahmed Abuzeid
Professional approach with high standards, helpful staff, who speaks also in English and Russian language. I had very positive experience working with this company and received a great cooperation from their side.
Elena Makrides
Highly recommended. Affinitas consulting truly cares about their clients. They have deep understanding of their crafts and have done a great job communicating with me through the process. Great service !!
Mila Tirtawira
We offer the highest quality of services, including feasibility studies, financial and tax planning and business set ups.v
Seb Zaras
Request a free demo
Unlock the potential of our solution! Request your free demo now to explore key features, get answers to your questions, and see firsthand how we can help you achieve your goals. Fill out the form below, and dive into a new level of efficiency and innovation.